Santo Domingo, República Dominicana

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Jorge Ventura

Experiencia Laboral

Jul 2016 - May 2018

PF Chang's Santo Domingo

General mánager.

Implementation of service standards for a new unit. Direct management of customer service. Implementation of process to achieve sales goals Recruitment of Staff / operational managers. Create a platform to have ?nancial control of the business. Implementation of new recipes. Set the I.T system of the restaurant. Direct, coordinate, supervise and control that the marked tasks and guidelines are ful?lled by the team

Sep 2011 - July 2016

Denny's RD

General mánager

Opening of four Restaurant units. Direct management of customer service. Set the I.T System for the Opening restaurants. Recruitment of Staff / operational managers. Implementation of new recipes. Set the Denny's Standards for the restaurants. Implementation of process to achieve sales goals.

May 2007 - July 2011

Hard Rock Cafe Santo Domingo/Punta Cana

Operational mánager.

Set up Server Standards and organization. Achieve sales goals on restaurant and retail. Training New employees . Implementation of manager in training Program (M.I.T)

Aug 2006 - April 2007

Hard Rock Cafe Panama

Operational mánager.

Implementation of service standards for a new unit. Direct management of customer service. Implementation of process to achieve sales goals Recruitment of Staff / operational managers. Create a platform to have ?nancial control of the business Implementation of new recipes. Direct, coordinate, supervise and control that the marked tasks and guidelines are ful?lled by the team.

Mar 2005 - June 2006

Royal Decameron Complex

Food and Beverage Assistant Manager

- Opening of Restaurants - Set the I.T System for the Opening restaurants. - Implementation of new recipes. - Implementation of process to achieve sales goals.

Educación

Jan 1970 - Jan 1970

PUCMM

Administración Hotelera - Bachillerato Universitario

Jan 1970 - Jan 1970

Dominico-Americano.

Inglés avanzado. - Técnico

Habilidades


Software

Microsoft Word

Adobe Acrobat

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

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Negocios y servicios

Relaciones públicas

Administración de empresas

Sistemas de contabilidad

Soporte técnico

Asesoría financiera

Estadística y finanzas

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Eventos y entretenimiento

Bartender


Educación y tutoría

Clases de finanzas y economía

Clases de contabilidad