Tech Support Agent Sto. Dgo. Este
Conduent RD Santo Domingo, República Dominicana 2674 días 13 horas 35 minutos 23 segundosDescripción
customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Representative Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
RequerimientosTaking ownership of customer issues reported and seeing problems through to resolution • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Habilidades recomendadascall center, agent
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