Reservations Agent
Golden Travel Santo Domingo, República Dominicana 3024 días 5 horas 56 minutos 21 segundosDescripción
Process all reservations requests received from customers in a timely manner. Identify and verify accommodation availability. Prepare related reports as assigned. Process reservation changes, extensions, notifications, cancellations, etc Attend and resolve reservation suggestions/claims from customers, fulfilling their needs and exceeding their expectations. Meet engagements assumed with customers within the established timeline. Inform management on received suggestions/claims.
Requerimientos• Bilingual English/Spanish. Other languages a plus • Excellent Customer Service skills • Experience in tourism industry is a plus Proficient in Microsoft Office Apps Responsible and proactive Teamwork oriented and able to perform under pressure Effective conflict management skills Excellent organizational and time-management skills
Habilidades recomendadascustomer service oriented, proactive
Competitive Wage All benefits per law Great working environment Growth opportunity
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