Customer Support Associate
Acquire BPO Santo Domingo, República Dominicana 1974 días 23 horas 59 minutos 57 segundosDescripción
As Customer Support Associate, you’ll facilitate resolution of customer concerns in a timely and efficient manner. To excel in your role, you need to be passionate, communicative and patient, empathizing with the customer and able to gather much-needed feedback. Your day could see you: • Helping customers solve product- or service-related problems by following the guidelines and procedures outlined by the company. • Working with intermediate supervision. • Providing assistance to different types of customers by receiving frequent calls from them for an extended period of time. • Identifying opportunities to upsell. • Referring the service and meeting the goals set by the company.
Requerimientos• Excellent communicator in English (written and spoken). • Knowledgeable about contact center operations and metrics. • Must, at least, have finished high school. • With strong interpersonal, customer service, computer skills. • Exceptional listener; able to comprehend well. • Open to working in shifting schedules.
Habilidades recomendadascustomer service representative, customer care agent
Paid Training Excellent work environment Competitive Salary City Center location We offer above industry compensation Performance incentives Private health insurance
Empleos relacionados
Inbound Customer Service Agents in Santiago
CCD Contact Centers
Santiago, República Dominicana
Customer Service Campaign - Excellent Interpersonal Skills. - Excellent Telemarketing Customer Services Skills. - Excellent Fluent English Skills. ...
Positions available in English make 1000 dollars in bonuses-SANTIAGO
Conduent RD
Santiago, República Dominicana
We are looking for a Technical Support Representative to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applicati...
Empleo; servicios contables, call center, customer service, supervisor de ventas.
confidencial
Santo Domingo, República Dominicana
Empresa destinada a auditorias y servicios contables está reclutando personal para las áreas de; Tele operador Comunity Manager Oficial de Contabilidad Supervisor de ventas ...