Customer Service Associates

Acquire BPO Santo Domingo, República Dominicana 3060 días 3 horas 43 minutos 55 segundos


Descripción

Associates are responsible for providing advice and solutions to customer s problems by following the guidelines and procedures designated by the company for the product serviced. Responsibilities: • A Customer Service Associate works with intermediate supervision, sitting at a computer desk using a keyboard, monitor and a telephone headset for extended periods of time receiving frequent calls from different types of customers. • Is able to identify opportunities to up-sell and refer the service and meet the goals set by the company for outstanding service.

Requerimientos

• Dominican ID • Excellent English Level, written and spoken • Strong Customer Service and Computer Skills • Has good interpersonal skills • Has good listening skills and comprehension • Can work in shifting schedules

Habilidades recomendadas

customer service representative, call center, call center agent

• Competitive salary • Private medical insurance • Night time transportation • Additional vacation day per year

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