Customer Care Representative

Reclutamiento RD Santo Domingo, República Dominicana 3142 días 2 horas 47 minutos 45 segundos

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Descripción

• Alorica Churchill is hiring Customer Services Representative. •With the ability to make independent decisions based on established guidelines Ability to effectively handle complex technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquiries • Must be able to prioritize work, manage time effectively and work successfully in a fast paced, multi-faceted environment • Must be able to adhere to an assigned work schedule, must be dependable and punctual • Will acquire and retain multiple product range knowledge • Product training will be provided to cover simple troubleshooting and policies for products not currently handled in Alorica To include: DVD, HTS, Camera, Camcorder • High level aptitude in written communication, written conversational and English comprehension skills • Be capable of working independently with minimal Supervision. • Be able to type more than 35 WPM • Other duties as assigned

Requerimientos

•Availability to work at night •Ability to work with cellphones and tablets •High School Diploma/ GED • Preference will be given to individuals with retail or contact center • Associates degree in a related field preferred, or equivalent work experience • Ability to diagnose and troubleshoot for apps on Cellphones and Tablets • Exceptional communication skills (verbal and written) • Negotiation and decision making skills • Self-motivated, creative, flexible, willing to take initiative, be accountable, and able to effectively handle multiple tasks at one time

Habilidades recomendadas

telemarketing, customer service representative, technical support, sales agent

-Sign on bonus - Onsite FREE daycare - Best door to door transportation -Meal subsidy -Growth opportunity -Private infirmary -Best city location